Privacy Policy

Introduction

This Privacy Policy describes how Moto Collection collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect information about your device, interactions, and purchases. We may also collect additional details if you contact us for support. “Personal Information” means any data that can identify you.

1.1 Device Information

Purpose: To load and optimize our Site.
Source: Automatically via cookies, log files, web beacons, tags, or pixels.
Shared With: WooCommerce (processor).
Data Collected: Browser version, IP address, time zone, cookie data, viewed pages/products, search terms, interaction metrics.

1.2 Order Information

Purpose: To fulfill orders, process payments, arrange shipping, send invoices/confirmations, communicate, and screen for fraud.
Source: Directly from you.
Shared With: WooCommerce (processor).
Data Collected: Name, billing/shipping address, payment details (e.g. credit card), email, phone.

1.3 Customer Support Information

Purpose: To assist you when you contact us.
Source & Shared With: Same as Device Information.
Data Collected: Cookies, logs, web beacons, tags, pixels.

2. Minors

We do not knowingly collect Personal Information from anyone under 18. If you become aware a child has provided us data, please contact us to request deletion.

3. Sharing Personal Information

We share your data with service providers (e.g. WooCommerce) to deliver our services. We may also disclose information to comply with laws, respond to legal requests, or protect our rights.

4. Behavioral Advertising

We use your information to deliver targeted ads and marketing:

• Google Analytics for site usage insights (Privacy Policy | Opt‑out).
• Ad partners receive data on site visits, purchases, and ad interactions.

Opt out of targeted ads via:

• Facebook
• Google
• Bing
• DAA Opt‑out Portal

5. Using Personal Information

We process your data to sell products, process payments, ship orders, and notify you of new offerings and promotions.

6. Lawful Basis (GDPR)

If you’re in the EEA, we rely on:

• Your consent
• Performance of contract
• Legal obligations
• Vital interests
• Public interest tasks
• Our legitimate interests (without overriding your rights)

7. Retention

We keep your order-related data until you request erasure. See “Your Rights” below for more.

8. Automated Decision‑Making

WooCommerce uses limited fraud‑prevention measures (IP and card blacklists), which do not have a significant legal effect on you.

9. Your Rights (GDPR & CCPA)

EEA Residents: Access, port, correct, update, or erase your data. Contact us to exercise these rights.

California Residents: “Right to Know,” port, correct, or erase your data. You may also designate an agent to submit requests.

10. Cookies

We use both session and persistent cookies to enhance your browsing experience. Below are our primary cookies:

10.1 Necessary Cookies

10.2 Reporting & Analytics Cookies

You can manage or block cookies via your browser settings, but please note that this may impact site functionality. More at AllAboutCookies.org.

11. Do Not Track

We do not change our practices in response to “Do Not Track” signals, as the industry has no standard response.

12. Changes to This Policy

We may update this Privacy Policy, so please check back periodically for changes.

13. Complaints

If you’re dissatisfied with our response to your privacy concern, you may lodge a complaint with your local data protection authority.